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Difficulties under the Epidemic, Sinotruk Helps Card Friends to Resolve the Dilemma
Since March this year, all parts of the country have been affected by the new crown epidemic, and all walks of life have been impacted to varying degrees. Card friends under the epidemic are facing many difficulties. Recently, HOWO truck drivers have often been persuaded to return or be quarantined due to the epidemic control policies of the destination and destination. A considerable number of freight drivers have been unable to get off the expressway with their cars and goods, their trips have been blocked due to the expired nucleic acid report, and they have been stranded in the service area due to the yellow code. Running around at work is not easy, and the recurrence of the epidemic has made their lives even worse.
As the main force of transportation and logistics, truck drivers are responsible for the transportation of vegetables and other materials during the epidemic prevention and control period. It is because of their retrograde movement to fight the epidemic that the city's material supply can be guaranteed. Ensuring the smooth flow of transportation lines and the health and safety of card users is more related to the normal operation of the city.
Logistics and transportation during the epidemic prevention and control period are so important that the trucks cannot be parked, and the common people cannot afford to wait. In order to ensure the smooth flow of the "big artery" of logistics and transportation during the epidemic period, and effectively solve the practical difficulties faced by truck drivers under normalized prevention and control, Sinotruk, together with the China Federation of Logistics and Purchasing, and Truck Treasure, provide trucks across the country for the majority of card users on the transportation road. Inquiry tool for epidemic prevention and control policies. At present, the inquiry window has been officially launched on the three official WeChat public platforms of Sinotruk (WeChat: cnhtc-sinotruk), Sinotruk Sales Department (WeChat: sinotruksales), and Sinotruk Shandeka (WeChat: cnhtc-sitrak). open.
Card friends can scan the QR code of the poster, or follow the SINOTRUK WeChat official account, and find the "epidemic prevention and control inquiry" button in the bottom shortcut bar, enter the national truck epidemic prevention and control policy inquiry system, and grasp the first-hand prevention and control of local trucks in time. relevant information so that you can plan your trip more rationally. After the launch of this function, more than 100,000 card users have used the prevention and control inquiry service to learn about epidemic prevention information in advance and ensure smooth and worry-free freight transportation.
As a warm brand, Sinotruk has always been committed to bringing customers a comprehensive and worry-free experience. In 1999, China's first heavy truck industry service brand "Family Service" was established. Over the past 23 years, family service has continuously defined the highest standard in the domestic commercial vehicle industry. Today, its powerful service network has covered 1,268 heavy trucks and 935 light trucks. No matter where customers go, entering the station is like returning home. A peace of mind guarantee. In addition, SINOTRUK's 4001888666 "family" service hotline, which is online 24 hours a day and wholeheartedly provides users with high-quality services, also adheres to the service tenet of "service first, users first" from beginning to end, and guards thousands of card friends all the time.
During the epidemic, Sinotruk is even more concerned about what customers think and what customers need. Since March, due to the control of the epidemic, some areas have stopped production and work, and the logistics industry has been deeply affected. In order to ensure the normal operation of heavy truck users, the service station sticks to its post, and on the premise of complying with local epidemic prevention policies, responds quickly to customer needs and overcomes difficulties to solve customers' problems in transit. At the same time, the service station actively undertakes social responsibilities, sending care to the anti-epidemic personnel who are fighting on the front line, and sending warmth to card friends who travel long distances to ensure the supply of materials in various places. At the same time, Sinotruk also cooperated with China Automobile Brothers and Kuaishou Truck to carry out the "escort card friends" action, and carried out the distribution of new crown antigen kits and living materials in ten pairs of high-speed service areas across the country to ensure the majority of card friends on the road. Demand, health and worry-free, this event even more shows the warm-hearted care of Sinotruk's "family service".
Under the severe and complex epidemic prevention situation, all localities are still insisting on dynamic clearing. Sinotruk firmly supports my country's joint prevention and control mechanism with the responsibility of a national brand, and takes practical actions to further strengthen the prevention and control barriers. Looking forward to a bright spring after the epidemic is over.
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