Overcoming the difficulties together, China National Heavy Duty Truck Group takes another action to fight the epidemic
At present, the domestic epidemic prevention and control has entered the stage of "scientific and accurate, dynamic clearing" of all-round comprehensive prevention and control, and the highway management and control policies have become more complicated and unpredictable. Under the multi-layered prevention and control, the freight road of card friends has been quite tortuous, and some even stagnated due to epidemic control. Rolling wheels connect the supply and demand ends of people's lives. Howo truck friends guard the people of the country in their own way. Then, who will guard them?
Under the severe prevention and control situation, SINOTRUK and its customers fought against the epidemic with one heart, and guarded the card friends who were running around. In this May, the "Family Together, Overcoming Difficulties Together" service activity has been launched, and SINOTRUK offers care to customers who are trapped on expressways, stranded in service areas or in parking lots. Customers who encounter difficulties such as being trapped in expressways, stranded in service areas and parking lots due to the epidemic can call the 4001888666 family service hotline for help, and they can get an epidemic prevention care package provided by Sinotruk to solve their urgent needs. Sinotruk uses heart-warming actions to tell "relatives": with me, there is no need to panic; with me, the cab will not be an island.
Overcoming the difficulties together, China National Heavy Duty Truck Group takes another action to fight the epidemic
The epidemic prevention care package provided by Sinotruk to customers includes masks, disinfectants, thermometers, hand sanitizers, instant food, fruits and vegetables, drinking water and other anti-epidemic living materials, which are prepared by the nearest service station and delivered to customers. On this basis, each service station will also adjust the materials according to the actual needs of customers, so that drivers trapped in a corner due to the epidemic can truly feel the care and concern from SINOTRUK, and regain their strength in the predicament .
On May 3, 2022, Nanyang Denuo, an authorized service station of Sinotruk, received the 400 helpline. The customer, Mr. Li, was stranded in the parking lot of Nanyang Steel Market, asking for support. The service station responded quickly, preparing anti-epidemic materials, daily necessities, vehicle maintenance tools, etc. and rushing to the place where the customer was stranded within 10 minutes. The client, Master Li, is from Xindian Township, Nanyang. He runs the Nanyang-Zhejiang route all the year round, mainly pulling steel goods. He arrived at the Nanyang Steel Market 3 days ago. And there is a child at home who is approaching the high school entrance examination. However, his health code is yellow. According to the epidemic prevention regulations, if there are people returning from other places at home, students need to be observed at home for 5 days and undergo nucleic acid tests 3 times before they can enter the school. In order not to affect the children's learning, Master Li can only eat and live in the car. Because the health code is yellow, it is inconvenient to go shopping, and there is still a truckload of goods to go to Zhejiang that night.
Overcoming the difficulties together, China National Heavy Duty Truck Group takes another action to fight the epidemic
Overcoming the difficulties together, China National Heavy Duty Truck Group takes another action to fight the epidemic
When Mr. Li was worried, he browsed his mobile phone and found the service activity of “Family accompany us to overcome difficulties together” promoted by Nanyang Denuo. Mr. Li called 400 with the attitude of giving it a try, asking for help. Unexpectedly, less than half an hour after the call, the two maintenance masters of Denuo came to the front, and carefully inspected the whole car, and dealt with the leakage of antifreeze from the engine supercharger and air leakage. Gas driving hazards. After the vehicle inspection, they also presented epidemic prevention kits (masks, disinfectants, thermometers, hand sanitizers), daily necessities (instant noodles, milk, sausages, etc.), Mr. Li was deeply moved, "It's really worth buying Sinotruk Shandeka. , the car is used well, and the service is so good, thanks to Nanyang Denuo, thanks to Sinotruk, there is true love in the world, and the "family" service is always accompanied!"
Overcoming the difficulties together, China National Heavy Duty Truck Group takes another action to fight the epidemic
In the first half of this year, the domestic epidemic situation was repeated in many places. Sinotruk always thought of what customers thought, took multiple measures, carried out escort operations, and carried the dust of the times together with card friends. Under the repeated tempering of the epidemic, Sinotruk's "family service" has not only not faded, but it has become more radiant, showing its sincerity. It is their constant commitment to stick to their "relatives" and escort the vehicle. Whether it’s the turbulent road to wealth creation or the unrelenting retrograde journey, with the “family service” guarding all the way, the driver’s heart will light up, and he will feel more at ease.
Overcoming the difficulties together, China National Heavy Duty Truck Group takes another action to fight the epidemic
The epidemic is ruthless, but people are affectionate. In this "cold winter" of epidemic prevention and control, SINOTRUK has melted the "hard ice" on the freight road with 90 years of accumulation, and joined hands with card friends to go to a warm and bright road.
